SAN JOSE, California — Zoom Video Communications, Inc. (NASDAQ: ZM) announced on Monday general availability of its Zoom Phone cloud phone service in 25 additional countries and territories, as well as a new, drastically simplified telephone service plan for companies with locations across the globe. Zoom now provides local telephone service and domestic calling in over 40 countries and territories around the world. The new countries and territories where Zoom Phone supports local phone numbers are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia, and Slovenia. This expanded geographic coverage allows Zoom customers to migrate away from their legacy phone systems and consolidate business communications into Zoom’s video-first unified communications platform.
To help customers streamline their communication carrier portfolio, Zoom has launched the Global Select plan. With this new plan, a company can purchase domestic calling in 40 plus countries and territories where Zoom provides PSTN service, for a single price. While many companies with locations around the world are responsible for negotiating telephone service agreements with various carriers, Zoom aims to simplify that process.
In addition to local service in 40 plus countries and territories, Zoom Phone provides telephone connectivity covering the world through its Bring Your Own Carrier model, including in markets where telephone service is highly regulated. Zoom will also continue to provide an easy solution for companies that do not require individual direct numbers for every employee. For these customers, the Zoom Phone Pro plan for cloud telephony service is available starting at $8 USD a user per month.
“Zoom Phone is changing the game,” said Elka Popova, VP of Connected Work Research at Frost & Sullivan. “Now, with an innovative plan model and availability of its successful Zoom Phone product in 40 plus countries, it will be a compelling option for many multinational customers.”
“As we engage with our customers, they are telling us they want to untangle their global telephony spending and consolidate, much like their move to the cloud,” said Graeme Geddes, Head of Zoom Phone. “In response we developed the Global Select plan and our expansion across the globe.”